FAQs

Booking luxury travel isn’t just about choosing a hotel—it’s about securing the best experience. We provide insider access, VIP treatment, and carefully curated recommendations, all while saving you hours of research. With our deep industry relationships, we ensure that every trip is seamless, stress-free, and tailored to your preferences. Best of all? You get all the benefits at no additional cost.

While perks like complimentary breakfast, upgrades, early check-in, and resort credits are nearly always included when booking through us, they are occasionally subject to availability. However, because of our exclusive relationships with top-tier hotels and brands, our clients receive priority consideration over standard bookings, significantly increasing the likelihood of added benefits.

AMEX Fine Hotels & Resorts (FHR) is a good program, but it’s just one of many elite avenues to a truly exceptional stay. We can book FHR for you, but we also have access to a far more expansive portfolio of VIP programs—Virtuoso, Four Seasons Preferred, Rosewood Elite, Dorchester Diamond Club, SLH Within, Hyatt Privé, Marriott STARS, and more—each offering exclusive benefits tailored to discerning travelers.

Why limit yourself to a single pathway to luxury? True VIP treatment means accessing the best possible perks, upgrade priority, and bespoke privileges—without having to decipher which program serves you best. We handle that seamlessly. More importantly, you’re not just a reservation in a system. With us, you have a dedicated advisor who understands your preferences, anticipates your needs, and ensures that every element of your journey is flawlessly curated.

Hotels pay us a commission for bookings made through our network—just like they do with major booking sites. The difference? With those platforms, you get zero support, no personalized service, and no insider perks. With us, you receive expert guidance, VIP treatment, and access to exclusive benefits, all at the same (or often better) rates than booking on your own.

Simply put: you never pay more, and often, you receive more. Perks like complimentary breakfast, upgrades, resort credits, and even discounted rates are all part of what we secure for our clients.

This is also why we ask our clients to let us handle all of their hotel bookings—not just the complex, high-touch trips. A true partnership means we’re not just troubleshooting the tough stuff; we’re also seamlessly elevating your everyday stays. Consider it effortless luxury—handled by someone who genuinely understands your travel preferences.

Hotels value us because we don’t just send travelers—we send the right travelers. They trust that we’ve matched you to their property with care, ensuring an elevated experience for both you and them. And the longer we work together, the more personalized your travel becomes—turning every trip into something truly exceptional.

We specialize in luxury hotels and resorts worldwide, offering everything from city escapes and five-star beach resorts to ski chalets, safari lodges, and private island retreats. While our expertise lies in high-end accommodations, we can also assist with cruises, safaris, private tours, yachts, and bespoke experiences to make your trip truly unforgettable.

Absolutely. When you book through us, you’ll continue to earn loyalty points and elite status benefits—just as if you booked directly.

The difference? We elevate your experience. In addition to your status perks, we can secure exclusive upgrades, daily breakfast, resort credits, and VIP treatment—privileges that aren’t available through standard bookings. It’s the best of both worlds: your loyalty rewarded, your stay enhanced.